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VICTORIA ZHAN · BUSINESS ANALYST

Understanding needs.Delivering useful change.

Hi, I’m Victoria, a Business Analyst based in Melbourne / Sydney. I work with stakeholders to clarify requirements, improve processes and turn data into practical business solutions.

Experience at

  • China Merchants Bank
  • Odyssey House NSW
  • Juliana Village

(01)ABOUT ME

From business needs
to practical solutions.

I’m Victoria (Ruohan) Zhan. My experience spans requirements gathering, process improvement and reporting solutions across banking and healthcare.

I bring business users and technical work together: understanding the problem, clarifying data and reporting needs, testing outputs, and refining the solution through feedback.

How I contribute

  • Stakeholder requirements
  • Process improvement
  • Data quality & reporting
  • Testing & feedback

Tools I use: Excel · SQL · Python · Power BI · Tableau · Figma

(02)

Business analysis
in practice03

Three cases: the problem, my contribution and what I delivered.

More projects Delivery, prototypes & digital tools

(03)

Relevant experience

Selected roles that shaped my approach to business analysis.

  1. Corporate Banking Analyst Intern

    Requirements gathering, workflow testing and implementation support.

    Aug – Sep 2026 · Melbourne

  2. Business Intelligence and Data Analyst Intern

    Stakeholder reporting needs, data quality and solution usability.

    Mar – Jun 2024 · Sydney

  3. Information Systems and Marketing Administrator · Part-time

    Website improvements guided by stakeholder priorities and user engagement.

    Mar 2024 – Oct 2025 · Sydney

Full experience and education in my résumé

(04)

Professional references

Contact details available on request.

Yichuan Cao

Head of GA&HR

China Merchants Bank · Melbourne Branch

Professional reference · Corporate banking internship

Prajwal Patnaik

Business Intelligence and Data Analyst

Odyssey House NSW

Professional reference · BI and data analyst internship

(05)GET IN TOUCH

Let’s talk business analysis.

PROJECT